1. Refund Policy
Refunds are available only if you have registered but have not yet played a match.
No refunds will be issued if you have already participated in a match.
No refunds will be given for technical difficulties or connection issues once a tournament has started.
To request a refund, please email southbaybattles@gmail.com with your order information.
2. Eligibility to Play
To participate in a tournament, you must complete all required steps:
By purchasing a ticket, you acknowledge and agree to comply with all rules, requirements, and these Terms and Conditions.
3. Delivery Policy
Orders (such as prizes or shipped items) will only be fulfilled after full payment is received.
Delivery is considered successful once shipment is received by the carrier.
If you experience any delivery issues, please email southbaybattles@gmail.com.
You may have the right to return items if necessary and as permitted by applicable consumer protection laws.